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  • pkgacct script not working in cPanel server

    I am getting below error while running /scripts/pkgacct in my cPanel server. I have already ran upcp and fixrpm scripts.

    Malformed UTF-8 character (character 0xffff) in require at /usr/local/cpanel/Cpanel/Validate/PackageName.pm line 36.
    Can't locate IO/CloseFDs.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /usr/local/cpanel/Cpanel/Daemonizer/Tiny.pm line 14.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Daemonizer/Tiny.pm line 14.
    Compilation failed in require at /usr/local/cpanel/Cpanel/iContact/Class.pm line 22.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/iContact/Class.pm line 22.
    Compilation failed in require at (eval 24) line 3.
    ...propagated at /usr/lib/perl5/5.8.8/base.pm line 85.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/iContact/Class/FromUserAction.pm line 22.
    Compilation failed in require at (eval 23) line 3.
    ...propagated at /usr/lib/perl5/5.8.8/base.pm line 85.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/iContact/Class/ContactInfo/Change.pm line 13.
    Compilation failed in require at /usr/local/cpanel/Cpanel/ContactInfo/Sync.pm line 11.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/ContactInfo/Sync.pm line 11.
    Compilation failed in require at /usr/local/cpanel/Cpanel/ContactInfo.pm line 16.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/ContactInfo.pm line 16.
    Compilation failed in require at /usr/local/cpanel/Cpanel/AcctUtils/ContactEmail.pm line 9.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/AcctUtils/ContactEmail.pm line 9.
    Compilation failed in require at /usr/local/cpanel/Whostmgr/AcctInfo.pm line 11.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/AcctInfo.pm line 11.
    Compilation failed in require at /usr/local/cpanel/Whostmgr/Packages.pm line 31.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/Packages.pm line 31.
    Compilation failed in require at /usr/local/cpanel/Whostmgr/Limits.pm line 20.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/Limits.pm line 20.
    Compilation failed in require at /usr/local/cpanel/Whostmgr/Limits/PackageLimits.pm line 15.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Whostmgr/Limits/PackageLimits.pm line 15.
    Compilation failed in require at /usr/local/cpanel/Cpanel/Limits.pm line 14.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Limits.pm line 14.
    Compilation failed in require at /scripts/pkgacct line 41.
    BEGIN failed--compilation aborted at /scripts/pkgacct line 41.


    It seems like a perl module IO/CloseFDs is missing in the server, tried to install it from WHM but can't find any package for this. Anyone help appreciated.

  • #2
    Hey,

    I think the cPanel guys can help you on this, you may need to give your server's root password and IP address to them.

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