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  • Zencart problem with user

    Hello,

    I have some problems with my zencart user. I can login to the admin page of the zencart with my user, but all looks different, missing the drop down menus etc and I keep getting this message when I click on anything.

    ==============
    Sorry, your security clearance does not allow you to access this resource.

    Please contact your site administrator if you believe this to be incorrect.

    Sorry for any inconvenience.
    ==============

    Can you please help me on this?

  • #2
    Hello,

    Could you please help me on this issue as I am unable to do anything with that zencart user. Please help.

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    • #3
      Hi there,

      If the user does not have the right permission, he will be able to login, but will be unable to access the majority of functions in admin. To resolve:

      Ordered List ItemLog into database, go to table “admin_profiles” and take note of the ID assigned to “superuser” - this is normally “1”
      Ordered List ItemGo to table “admin”, and in the entry for the username, enter the super user ID into the field for “admin_profile”

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      • #4
        Hello,

        Thank you so much for the help. I have changed the mentioned values in the database and I can now access the zencart admin with all privilages. Really appreciate your help on this.

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